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Words from Our Past Clients

From the beautiful virtual tour and photos, to calling in professionals for proper inspection reports and even getting his hands dirty in the garden, Matt worked hard for us and helped us get an excellent price on our home. All the details from prep lists to final negotiations were all handled so smoothly, confidently and in good humour, that we are excited to recommend Matthew Paananen to our friends and neighbours as an agent in future sales.

— Johnna and Andrew

Thank you so much for your expertise in the real estate field. I cant believe how fast the process was.

Listing, open house, collecting bids, and eventually selling at 10% more than the asking price. It was fascinating watching potential buyers change their bids etc. I never realized how much work went into the whole transaction your knowledge in this business was invaluable.

Earlier in the year I contemplated selling private but after watching all the paper work and legal aspect and conditions of selling property I would still be struggling. It was a pleasure to work with you and your very helpful staff.

Thank you!

— Paddy & Maureen

I cannot say enough about Hazel Sangster. I first met her about 10 years ago when she was the listing agent of a property and used her to purchase that home.

About a year ago when it was time to buy again I contacted Hazel and told her what I was interested in buying. I found her to be totally forthright, professional and brutally honest. When I viewed a property on a main road and expressed reservations about the lane parking Hazel agreed that it was not safe and it was better to hold off to find one with a traditional driveway on the side. When I viewed another property that had an attractive listing price Hazel exclaimed that you could hardly fit a bed in the tiny rooms. When we lost on a house with multiple offers by only $600 Hazel said not to worry, another one will come up. I am pleased to say that we closed on nice home on a beautiful street at the end of June and I am extremely pleased both with the purchase and the service that I received from my real estate agent.

Bruce, I am a busy working mother and Hazel did a lot of legwork for me during the viewing process. She advised me about which areas she thought were ideal and as she mentioned she wanted me to be a “client for life, not a quick sale.” Well, I can attest that I will be her client for life and will certainly use Sutton City Realty and Hazel Sangster if I purchase again, and if any family or friends need a referral I will pass on Hazel’s name.

— Rita

Buying and selling in a fast-paced market is an intense, emotional process, and it’s essential that you work with someone that you trust. From the beginning, we felt that Matt always had our best interests in mind – starting from understanding our needs and priorities, he offered suggestions that truly fit our vision of what would make a great home for us. When it came to putting in an offer, his experience renovating houses was invaluable in helping us understand what we were getting ourselves into and ensuring we got value.

On the selling side, Matt offered a customized experience that let us control the pieces we wanted to control, while taking care of many of the details that we simply wouldn’t have had time to deal with ourselves. The end result was tons of interest in our home and a quick sale at a price that exceeded our expectations.

We wouldn’t hesitate to use Matt again, or to recommend him to our friends as an agent you can trust!

— Kyle + Chantal

I am an experienced buyer and seller of property, I have come across many NORMAL agents. Rick is in a special class, his personal attention to detail saved me thousands of dollars.

Listen to his quiet soft advice, it will put money in your pocket. I have never done an estate sale and following Rick’s business plan resulted in multiple offers and a sale that met all my conditions. Rick gets actions. Rick gets the job done. He has his clients best interests first and foremost.

I have given Rick another property to list.

— Neil Clark

Now that we have had the opportunity to absorb the whirlwind events of the past few weeks we wanted to take a moment to thank you. You guided us through the entire process with tremendous confidence, expertise, good humour and, most importantly, professionalism.

We truly believe all of the above led to an amazing result and a smooth transition on our part.

Thank you, thank you, thank you and more.

You can be sure we will recommend your refreshing approach to anyone interested in selling or buying a home.

— Ralph and Noreen

I just wanted to reach out to thank both yourself and your team in the recent sale of our home. The overall process was thorough and garnered great results! From the in-home assessment, through to the marketing plan, agents open house, and weekend open houses your team was responsive and professional. Your leadership and experience was also great in leading us through the bidding process and multiple offers we received on our home. We also appreciated receiving a copy of the marketing video, it will serve as a nice memory of our home in Toronto. We would not hesitate to recommend you to our friends and neighbours in the listing of their properties.

— Best Regards, Shelley and Jason

Hazel was my selling agent for  980 Broadview Ave, which closed today. I thought it appropriate to provide my feedback. Hazel was very engaging throughout the process. She was informative, professional, and I believe looked out for my best interests at all times.

Hazel didn’t have to call me regularly to keep me informed about all aspects, but she did. She also didn’t have to provide her own personal furniture AT NO CHARGE to help in the staging process, but again she did. Even after the sale, Hazel continued to give that personal touch and acted no differently than pre-sale. I had a very satisfying real estate experience.

Perhaps most important of all, Hazel marketed the property so well that she created a multiple offer situation and we achieved a selling price of almost $20,000 over asking. I am very comfortable in referring her to family and friends.

Simply put, she was amazing. I hope that she will be compensated accordingly.

— David V.